RAFFAELE RUBERTO | Shipping & returns
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shipping & returns


SHIPPING

YOUR PACKAGE WILL BE DELIVERED WITHIN 5 TO 10 BUSINESS DAYS (U.S. LOCATIONS)

HOLIDAY SHIPPING
SHIPPING WILL NOT BE AVAILABLE ON:

NEW YEARS EVE, WEDNESDAY, DECEMBER 31ST

NEW YEARS DAY, THURSDAY, JANUARY 1ST

ONCE WE HAVE SHIPPED YOUR ORDER, WE WILL SEND YOU AN EMAIL WITH SHIPPING DETAILS AND A FEDEX TRACKING NUMBER. FOLLOW THE LINK IN THE EMAIL TO CHECK THE ESTIMATED ARRIVAL OF YOUR ORDER.

YOU, OR AN AUTHORIZED PERSON, MUST SIGN FOR YOUR ORDER UPON ARRIVAL. THIS ENSURES YOUR PURCHASES ARE SAFELY DELIVERED TO YOU. IF YOU ARE UNAVAILABLE WHEN YOUR PACKAGE ARRIVES, FEDEX WILL LEAVE A RE-DELIVERY SLIP.

WE CANNOT SHIP TO POST OFFICE BOXES, APO/FPO ADDRESSES OR A HOTEL OR MOTEL ADDRESS. WE CANNOT SHIP TO PUERTO RICO, GUAM AND ALL OTHER U.S. POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA.

 

RETURNS

YOU MAY RETURN ANY PRODUCT ORDERED ON THE RAFFAELERUBERTO.COM WEBSITE FOR REFUND OR EXCHANGE WITHIN FOURTEEN (14) CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL PACKAGING, AND CONTAIN AT LEAST HALF OF THE PRODUCT REMAINING.

TO RETURN A PRODUCT, CONTACT CUSTOMER SERVICE AT INFO@RAFFAELERUBERTO.COM OR CALL 1.888.231.8736 EXT. 1